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tityofGoods57投诉发货出错Complai
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gGoods58为发货有误致歉ApologyforSe
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gGoods59抱怨包装不良Complai
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g60为包装不良致歉ApologyforPoorPackagi
g61付款出错Payme
tError62为付款出错致歉ApologyforPayme
tError63对服务的不满ServiceDissatisfactio
64对服务不满致歉ApologyforCustomerServiceDissatisfactio
Chapter7商务交往
65请求筹备出差RequestforPrepari
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essTrip66回复请求筹备出差ReplytotheRequestforprepari
gforaBusi
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f67确认预定行程Co
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68出差后的感谢Tha
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gNotice71邀请担任演讲者I
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gSpeaker72回复演讲邀请ReplytotheI
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forSpeaker73展销会通知TradeFairNotice74回复邀请ReplytotheTradeFairI
vitatio
75请求帮忙做问卷调查RequestforFilli
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aire76请求转载许可RequestforReproductio
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Chapter8公司人事
77人事查询Perso
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gforQualifiedPerso
el79晋升公告Promotio
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t80调动通知Tra
sferNotice81褒奖员工Complime
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82会议通知Meeti
gNotice83例行报告Routi
eReport84问题报告ProblemReport85提案Proposal86回复提案ReplytoProposal87说服对方Co
vi
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gtheOtherSide88给予指示Givi
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s89新产品说明NewProductDescriptio
Chapter10社交信函
90邀请与约见函I
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tLetter91回复邀请ReplytoI
vitatio
92祝贺函LetterofCo
gratulatio
93慰问函LetterofSympathy94感谢函LetterofTha
ks95道歉函LetterofApology96通知函LetterofAdvice97鼓励函LetterofE
courageme
t98探病函LetterofCo
soli
gtheSick99吊唁函LetterofCo
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ce100节日问候Seaso
sGreeti
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fChapter1建立贸易关系
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gBusi
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