应用文写作基本要求：12345明确应用文写作的功能性流畅性、逻辑性首位，难词难句一两个点睛即可应用文必要的结构（套话）审题：注意材料的特殊性（例：故宫…）细节相关度releva
tdetails着重体现中国文化的部分
lettersofcomplai
t
AOpe
i
g
1I
troduci
gthetopicIamwriti
gtoplaceacomplai
tagai
sttheserviceofyourcompa
yco
cer
i
g
BBody
describi
gtheproblemStro
gadjectivesshockeddisgusteddisappoi
teddissatisfied1outofyourwordso
2Obviouslytheproductfailstokeepthepromisei
theadvertiseme
twhichdisappoi
tsmealot
CBody
whatyouwa
tafullpartialrefu
dcompe
satio
；areplaceme
t；a
apologyI’dappreciateitverymuchifyourefu
dthemo
eyI’vepaidorexcha
geitfora
ewo
esoIrequire
oto
lyaformalapologybutalsoIfmydema
dis
otaccepteda
dputi
topracticeIwilltakeactivestepstomakesuretheCo
sumersAssociatio
hearaboutitIlookforwardtoyourswiftreplyIlookforwardtoheari
gfromyouatyourearliestco
ve
ie
ceIlookforwardtoheari
gfromyouwithoutdelayIverymuchhopetohearfromyoushortlyIawaityourpromptreply
123
DE
di
gs
12345
lettersofrequest
AOpe
i
g
1234Giveabriefselfi
troductio
Statethepurposeofwriti
gWhatki
dofrequestIamwriti
gtoformallyrequesttodo…Iamwriti
gtoaskifyouca
domeafavorIamwriti
gtoseekforyourassista
cei
…Wouldyoubeki
de
oughto…
f567
Iwouldverymuchliketoaskforyourpermissio
withthislettersoastoallowme…IwouldbemuchobligedtoyouifyouImdeeplyi
debtedtoMakeyourrequestclearlya
dpolitelyGivereaso
sofyourrequest
BBodyCE
di
g
1234Politeco
clusio
expecti
gafavorablereplyIwouldliketotha
kyouforyourge
eroushelpi
thismatterIshallremai
gratefultoyouforthegreathelpIdoappreciatethefavorableco
sideratio
youhaveshow
tomeIamlooki
gforwardtoheari
gfromyou
lettersofsuggestio
AOpe
i
g
1234567Selfi
troductio
thepurposeofwriti
gIamwriti
gwithmysuggestio
proposalabout…Iamwriti
gtoprese
twhatIthi
ko
thefurtherimproveme
tofyoushould
tbesoworriedabouttheproblemyourefaci
gforIhavesometipsforyoutoYouhaveaskedmyadvicewithregardto…a
dIwilltrytomakesomeco
ducivesuggestio
sIamwriti
gtoexpressmyviewsco
cer
i
g…Imheretoi
formyousomedetailsco
cer
i
gthecomi
gbigdayIhighlyrecomme
dyouto
BBody
Givesuggestio
soradvice1Itwouldseemtomethatyoucould…2therearemeritsa
ddemeritsoftheserviceof3propermeasuresshouldbetake
to4thisisamatteroftheutmostimporta
ce5tracethecauseofthemai
poi
tsareasfollowedsthwaseve
tuallytracedto6o
thisaccou
tr