24Assista
tMa
ager25Receptio
Ma
ager27OperatorBCCaptai
29
1
f315316317318319
首席礼宾司预定员前台接待礼宾员商场员工
ChiefCo
cierge30Preservatio
ist31Receptio
ist32Co
ciergeOperator3537Seller36BCClerk39
3110总机话务员3111商务中心文员第二节前台程序与标准
FOSta
dardOperatio
Procedure4073321322323324325326327328329受理电话预订传真、信函订房来店预订操作变更预订的处理散客入住程序散客离店程序残疾人接待程序团队入住团队离店RoomReservatio
byCalli
g40RoomReservatio
byFax、Letter41RoomReservatio
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theSpot42Booki
gAme
dme
t43FITChecki
44FITCheckout46Ha
dicappedChecki
48GroupChecki
49GroupCheckout50Lo
gstayi
gGuestsService51Lo
gstayi
gGuestsRoomkeyCha
ge52DelayCheckout53RoomDoubleLock54Ha
di
gSafeDepositCha
gi
gr