ctyouwillarrivebefore。史密斯先生，我跟你确认一下你的预订内容：你的抵达日期是
f第二章前台接待1Doyouhavereservatio
？请问您有预定吗？2Thebellma
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quethall行李员将领您去宴会厅4Wouldyoupleasecompletethisregistratio
form请填写这张登记表5Couldyousig
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ameplease请签上您的姓名6MayIseeyourpassportplease请出示您的护照7MayIk
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droommumber？请告诉我您的名字与房间号码。8MayIhaveyourpassportorIDCardplease？请出示您的护照或身份证。9Howwouldyouliketomakepayme
tBycreditCardorByCash请问您想用现金付款还是用信用卡付款？10Ca
Ihaveyourcreditcardimpri
t请出示您的信用卡，我们需要用它来压卡。（？）11Wouldyoupleasepay1000asdepositWewillretur
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cetoyouwhe
youcheckout请您付1000元押金，我们将在您退房时将余额退还您12Hereisyourroomkey。这是您的房间钥匙13Yourroom
umberis246o
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dfloor您的房间在二楼的246房。14Hereisyourkeycard这是您的房卡15I’llgetthebellma
totakeyourluggageup我会叫行李生帮您把行李送到房间16Thebellma
herewilltakeyourluggagea
dshowyoutheway这里的行李生会为您提行李，并为您带路17We’llexte
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foryou我们可以为您延长预订18Areyouchecki
gouttoday您今天可以结帐吗？
f19Wouldyouliketocheckout
ow您今天要退房吗？20Pleasepayatthecashier’sdeskoverthere请到那边帐台付款21Ifthere’sa
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如果您需要什么，就打电话给服务台。22Becauseofthebadweathertheswimmi
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today因为天气不好，今天游泳池不开放。23Thepho
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umberofourhotelis68718888我们酒店的电话号码是6871888824Pleasedial9beforeyoudialthe
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gMeishigolfclubMayIhelpyou您好！美视高尔夫。2BEFORETRANSFERRINGCALLS转电话之前Holdtheli
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ame先生小姐，请您稍等，我帮您接去（部门）接洽（人名）。3WHENTHEPERSONISSPEAKINGONTHELINEANDYOUCAN‘TPUTTHECALLTHROUGHTOHIM当电话占线无法转接时I’msorrysirmadamtheli
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