eforit
BShepla
editfor3years
CItcostherabout13000
2
f18WhydidMsCummi
gsca
celherweddi
g
AShegotsick
BShehadtopostpo
eitCItwas
otme
tio
ed
19Whatwasstillkeptatthereceptio
AThecouple’stableBThecaketable
CTheweddi
gcake
20HowdidMsCummi
gsco
tactthehomelesspeople
AShecalledsomeshelters
BSheputadso
ewspapers
CSheaskedthehotelforhelp
第二部分:阅读理解(共两节,满分40分)A
BA0059toCapeTow
BRITISHAIRWAYS27thAUGUSTDearcustomer
Iamsorryforthedisruptio
扰乱toyourjour
eytodayWhe
flyi
gMoroccoyouraircraftcha
geditscoursea
dflewtoBarcelo
aduetoamedicalemerge
cyAsaresultthecabi
crewarelegallyoutofflyi
ghourstoco
ti
ueo
toCapeTow
Theservicehasthereforeretur
edtoHeathrowAirportLo
do
toallowforacha
geofcrew
Your
ewdeparturetimewillbe1800o
28thAugustarrivi
gi
CapeTow
at0640o
29thAugust
Wehavearra
gedroomsforyoutostayattheRe
aissa
ceHotelBreakfastlu
cha
dathreemi
utetelepho
ecallwillalsobeprovidedforyou
Wesuggestthatyoutakeyourholdluggagewithyouwhe
yougotothehotelForyourtra
sporttothehotelyouwill
eedtomakeyourwaytobusstop15Thisislocatedoutsidethemai
Termi
al航站楼buildi
g
Tra
sportbacktoHeathrowTermi
al4hasbee
arra
gedat1415o
28thAugustChecki
willbeavailableatZo
eAfrom1500Passe
gerstravelli
gi
FirstorClubWorldmaychecki
atZo
eD
3
fIagai
apologizeforthei
co
ve
ie
cea
dfrustratio
youhavebee
caused
Ica
assureyouwearedoi
gourbesttomakeyourwaitascomfortablea
dbrief
aspossibleTha
kyouverymuchforyouu
dersta
di
g
Yoursfaithfully
RegHarper
CustomerServiceDutyMa
ager
POBox10HeathrowAirport
Hou
slowMiddlesexTW62JA
1Whatwillbeofferedtopasse
gers
AThreemeals
BThreetelepho
ecalls
CA
over
ightstayatahotel
DTra
sporttoa
dfromtheirhomes
2Whe
willpasse
gerscomebacktoHeathrowAirport
AAt1500o
27thAugust
BAt1415o
28thAugust
CAt1800o
28thAugust
DAt0640o
29thAugust
3What’sthemai
purposeoftheletter
ATogiveadvice
BToissuea
apology
CToshowtha
kful
ess
DTomakea
a
ou
ceme
t
【答案】1C2B3D
【解析】
本文属于通知,讲述因为航班旅客生病因此航线做了调整,为此对旅客表示道歉,并提供了
相关的弥补措施,比如提供宾馆,以及告知调整之后的时间。
【1题详解】
细节理解题。根据第三段Wehavearra
gedroomsforyoutostayattheRe
aissa
ceHotel
Breakfastlu
cha
dathreemi
utetelepho
ecallwillalsobeprovidedforyou
可知,航空公司为旅客安排了住宿的宾馆,并提供早餐和午餐,故选C。
【2题详解】
细节理解题。根r