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i
time
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formatio
whichfeedbackbyAftersaleServicea
dtra
sfer
Page4of23
fthequalityi
formatio
c对客户投诉或售后反馈的质
量问题进行跟踪和更新。Followupa
dupdatethefeedbackqualityproblemsfromthecustomercomplai
tsortheAftersalesService52质量经理职责QualityMa
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formcustomerc帮助责任部门找出根本原因，并确定解决方案。Helptherespo
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Page5of23
fd确认措施的有效性。Co
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essoftheactio
53责任部门职责Respo
sibilitiesofRespo
sibleDepartme
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a将质量问题的信息，通知所有与问题相关的作业人员；I
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formatio
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d实行纠正措施以确保真正解决问题；Impleme
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Page6of23
fReporttheactio
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54项目经理职责ProjectMa
agerRespo
sibilitiesa及时与客户进行沟通和确认；Commu
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sibilities
Page7of23
fa将客户反馈问题通知质量部r