Chapter10Orga
izatio
alStructurea
dDesig
TrueFalseQuestio
s
AMANAGER’SDILEMMA
1Accordi
gtotheboxedfeature“AMa
ager’sDilemma”Nokiawaso
cei
volvedi
i
dustriesra
gi
gfrompapertochemicalsa
drubberTruemoderate
2Accordi
gtotheboxedfeature“AMa
ager’sDilemma”Nokiahasbee
competi
gi
thetelecommu
icatio
si
dustrysi
ce1965Falsemoderate
DEFININGORGANIZATIONALSTRUCTURE
3Orga
izatio
aldesig
istheorga
izatio
sformalframeworkbywhichjobtasksaredividedgroupeda
dcoordi
atedFalsedifficult
4Theco
ceptofworkspecializatio
ca
betracedbackacoupleofce
turiestoAdamSmithsdiscussio
ofdivisio
oflaborTruemoderate
5Thedegreetowhichtasksi
a
orga
izatio
aredividedi
toseparatejobsisdivisio
oflaborTruemoderate
6Historicallyma
yorga
izatio
shavegroupedworkactio
sbyfu
ctio
departme
talizatio
Truemoderate
7Groupi
gjobso
thebasisofproductorcustomerflowistermedcustomerdepartme
talizatio
Falsemoderate
8Geographicdepartme
talizatio
hasgreatlyi
creasedi
importa
ceasaresultoftoday’scompetitivebusi
esse
viro
me
tFalsemoderate
9Agroupofi
dividualswhoareexpertsi
variousspecialtiesa
dwhoworktogetherisacrossfu
ctio
alteamTruemoderate
10Authorityisthei
dividualscapacitytoi
flue
cedecisio
sFalsedifficult
11Authorityissy
o
ymouswithrespo
sibilityFalseeasy
12Respo
sibilityistherightsi
here
ti
ama
agerialpositio
Falseeasy
13Ama
agersspa
ofco
trolreferstothe
umberofsubordi
ateswhoca
beeffectivelya
defficie
tlysupervisedTruemoderate
f14Theclassicalviewofu
ityofcomma
dsuggeststhatsubordi
atesshouldhaveo
lyo
esuperiortowhomtheyreportTrueeasy
15Thetre
di
rece
tyearshasbee
towardsmallerspa
sofco
trolFalseeasy
16Whe
decisio
ste
dtobemadeatlowerlevelsi
a
orga
izatio
theorga
izatio
issaidtobedece
tralizedTruemoderate
17Dece
tralizatio
describesthedegreetowhichdecisio
maki
gisco
ce
tratedatasi
glepoi
ti
theorga
izatio
Falsemoderate
18I
thelast35yearstherehasbee
atre
doforga
izatio
smovi
gtowardi
creaseddece
tralizatio
Trueeasy
19Appropriateorga
izatio
alstructuredepe
dso
fourvariablestheorga
izatio
sstrategysizetech
ologya
ddegreeofe
viro
me
talu
certai
tyTruedifficult
20Sta
dardizatio
referstothedegreetowhichjobswithi
theorga
izatio
aresta
dardizeda
dtheexte
ttowhichemployeebehaviorisguidedbyrulesa
dproceduresFalsemoderate
ORGANIZATIONALDESIGNDECISIONS
21A
orga
icorga
izatio
te
dstobecharacterizedbyhighspecializatio
exte
sivedepartme
talizatio
arrowspa
sofco
trolhighformalizatio
alimitedi
formatio
etworka
dlittleparticipatio
i
decisio
maki
gbylowlevelemployeesFalsemoderate
22A
orga
ir