rettotellyouthattheyareoutofstockatprese
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5告知好、坏消息：r
好消息：r
Iampleaseddelightedhappytotelli
formadviseyouthat…r
r
坏消息：r
Iregretamsorrytotelli
formadviseyouthat…r
Weregretthat…r
r
环境：（completethesese
te
cesusi
gphrasesforreferri
ga
dgivi
ggoodorbad
ews）r
a___________________________yourorderforsomecupboards_____________________wehavehadtoi
creasethepricer
r
b____________________________yourapplicatio
forapostassecretary______________________________thatwewouldlikeyoutostartworkassoo
aspossibler
r
c_________________________________yourapplicatio
forapostassecretary______________________________thatyouwere
otsuccessfulr
r
d_________________________________ourtelepho
eco
versatio
thismor
i
g______________________________thatyourcaris
owreadyforyoutocollectr
r
6说明你所能做的和不能做的：r
Weareu
ableto…r
Weareableto…r
Wehavebee
forcedto…r
r
环境：r
Youca
otloweryourpricesr
Weregretthatweareu
abletoreduceoutpricesr
Youhavehadtoraiseyourpricesbecausethegover
me
thasi
creasedthesalestaxr
Wehavebee
forcedtoraiseourpricesbecausethegover
me
thasi
creasedthesalestaxr
Howeveryouca
givethemadiscou
tof5iftheirorderisformoretha
8000r
Weareabletogiveyouadiscou
tof5ifyourorderismoretha
8000r
Withregardtotheirseco
dquestio
youca
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ti
Egyptia
pou
dsbutyouca
acceptUSdollarsorEurosr
Wearesorrythatweareu
abletoacceptpayme
tsi
Egyptia
pou
dsbutweareabletoacceptUSdollarsorEurosr
r
7说明原因：r
Thisisowi
gto…dueto…aresultof…becauseof…r
注：owi
gto通常用于不好的消息。如果想在原因中使用动词，请加上thefactthat的从句。r
r
环境：r
i
creasepricesfallofthedollarr
Wehavebee
forcetoi
creaseourpricesThisisowi
gtothefallofthedollarr
Delaythedeliveryofthegoodsstrikebyairli
epilotsr
Wehavebee
forcedtodelaythedeliveryofthegoodsThisisowi
gtothestrikebyairli
epilotsr
I
creaseallsalariesby10risei
salesr
Weareabletoi
creaseallsalariesby10Thisistheresultofabigrisei
salesr
Cutallsalariesby10falli
salesr
Wehavebee
forcedtocutallsalariesby10Thisisduetothefactthattherehasbee
afalli
salesi
thepastte
mo
thsr
Ca
otdeliveryour
eworderwehave
otreceivedyourpayme
tfrothelastorderr
Weregretthatweareu
abletodeliveryour
eworderimmediatelyThisisowi
gtothefactthatwehave
otreceivedyourpayme
tforthelastorderr
Ca
celthemeeti
galotofstaffhavebee
illr
Wehavebee
forcedtoca
celthemeeti
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illr
8请求采取行动：r
Pleasecouldyour